FAQ

Common questions about Zivo.

Quick answers for operators, HR teams, finance teams, and founders evaluating Zivo.

What is Zivo?

Zivo is a workforce operations platform for BPO and call center teams that need employees, attendance, leave, documents, campaigns, lead counts, and payroll in one system.

Does Zivo support tiered lead pay?

Yes. Zivo computes tiered lead pay per employee, campaign, and lead type using one precedence chain shared by live previews and payroll runs.

Can branch managers only see their branch?

Yes. Role-aware access is enforced server-side so CEOs see the organization, branch managers see their branch, team leads see their reports, and agents see themselves.

How long does a rollout usually take?

A typical rollout starts with branches, employees, roles, campaigns, pay rules, and documents. The demo request flow helps Zivo map a walkthrough to your setup.

Bring your whole operation onto Zivo.

See how Zivo maps to your branches, campaigns, and pay rules in a 30-minute walkthrough.