Meridian BPO
4 branches · 1,200+ agents
-86%
time to close monthly payroll
We replaced three tools and a wall of spreadsheets with Zivo. Closing payroll across four branches went from a week of reconciliation to an afternoon.
Case studies
Outsourcing teams that stopped reconciling and started scaling.
From single-site call centers to multi-branch groups, here is what changed after operations moved onto Zivo.
Meridian BPO
“We replaced three tools and a wall of spreadsheets with Zivo.”
Closing payroll across four branches went from a week of reconciliation to an afternoon.
-86%
Time to close monthly payroll
4 to 1
Tools consolidated into Zivo
100%
Pay disputes traced to audit
3 wk
Kickoff to first live cycle
More stories
Different sizes, same outcome.
NorthBridge
single branch · 280 agents
3 days
saved every pay cycle on lead reconciliation
Agents stopped questioning payslips because the preview they saw all month was the number that paid out.
Apex Connect
6 branches · 540 agents
0
cross-branch data leaks since rollout
Branch managers only see their own people, with no shared sheets or accidental exposure across sites.
Cascade
3 branches · 410 agents
2x
faster onboarding of new campaigns
Spinning up a campaign with pay bands took minutes, not a finance meeting.
Your operation could be the next story.
See how Zivo maps to your branches, campaigns, and pay rules in a 30-minute walkthrough.